About KUNI
Every business deserves a receptionist that never misses a call.
KUNI is an AI receptionist for small businesses — she answers every phone call, text, and WhatsApp message, 24/7, books appointments, and answers questions from your own knowledge base. The goal is simple: be as close to a real, focused human receptionist as possible, on every call, for every business.
Built by an engineer obsessed with reliability
KUNI was founded and architected by John Montoya — the sole architect of its conversational engine, telephony stack, and multi-tenant platform. Two decades of reliability-first, high-performance systems, applied to a single goal: answer every call, text, and WhatsApp like a focused human.
John Montoya
Founder · Sole Architect & Principal Engineer
John has spent 20+ years designing high-performance, reliability-first systems — the kind where a dropped message or a half-second of latency isn't acceptable. That same standard goes into making sure KUNI answers, understands, and follows through on every single call.
- Architected and built KUNI's core technology — the conversational engine, telephony stack, and multi-tenant platform.
- Engineered and hardened KUNI for human-quality, production reliability — pairing 20+ years of systems experience with modern AI-assisted development.
- 20+ years designing high-performance, distributed systems and developer platforms.
- Advanced multi-threaded C++ — real-time market-data and electronic-trading systems.
- Large-scale backend engineering at Jet.com, handling 11,000+ orders per minute at peak.
- Kubernetes across AWS, GCP, and Azure as a Principal Engineer / Head of Platform Engineering.
- Production distributed AI workloads, agentic systems, and LLM orchestration.