For salons & spas
An AI receptionist that books appointments while you're with a client
When your hands are busy with a client, the phone goes to voicemail — and a missed call is usually a missed booking. KUNI answers every call, text, and WhatsApp, books and reschedules appointments, and answers your service and pricing questions, so your chair stays full.
Sound familiar?
- You're mid-service and can't stop to answer the phone — so the booking goes to voicemail.
- Phone tag over reschedules leads to gaps, double-bookings, and no-shows.
- Callers ask the same "how much is it? do you do this service? are you open?" questions all day.
- After-hours booking requests sit unanswered until morning, by which point they've booked elsewhere.
How KUNI runs your front desk
Books and reschedules appointments
KUNI connects to your calendar (Cal.com today, with Google Calendar and Calendly on the way, or your own system) and books, reschedules, or cancels right on the call, then confirms by email.
Answers service & pricing questions
What you offer, how much it costs, how long it takes, what to expect — KUNI answers from your salon's own knowledge base, so callers get a real answer instead of a callback.
Fills cancellations and manages changes
When a client needs to move or cancel, KUNI handles it cleanly and keeps your book accurate — no phone tag.
Every channel, around the clock
Phone, SMS, and WhatsApp as one conversation, 24/7. KUNI recognizes returning clients across calls and channels and greets them by name.
You own your client relationships
Your client list, conversation history, and branding stay yours — no marketplace, no lock-in.
Takes a deposit on the callComing soon
Coming soon — KUNI will text a secure Stripe checkout link for a booking deposit, with the money landing in your own Stripe account.
Frequently asked questions
Can KUNI book and reschedule appointments?
Yes. KUNI connects to your calendar — Cal.com today, with Google Calendar and Calendly on the way, or your own booking system — and books, reschedules, or cancels live on the call, then confirms by email.
Can KUNI answer service and pricing questions?
Yes. KUNI answers from your salon's own knowledge base — services, pricing, duration, and what to expect — so callers don't wait for a callback.
Does KUNI work after hours and on weekends?
Always. KUNI answers 24/7 across phone, SMS, and WhatsApp, so after-hours booking requests are captured instead of lost.
Can clients book by text or WhatsApp?
Yes. Phone, SMS, and WhatsApp are handled as one continuous conversation, and KUNI recognizes returning clients across all of them.
Do I keep my client data and relationships?
Yes. Your client list, conversation history, and branding stay yours — no marketplace, no lock-in.