For order-taking businesses
An AI receptionist that takes orders by phone, text, WhatsApp, and website
Orders come in on every channel and your team can't keep up — so calls drop and orders get lost. KUNI captures the order by phone, SMS, or WhatsApp, confirms the items and details, and sends a confirmation, so nothing falls through the cracks, day or night.
The Digital Chef for your front desk — one AI receptionist across call, text & WhatsApp. Many ingredients, one flawless result.
Sound familiar?
- Phone orders get missed during the busy stretch when no one can pick up.
- Orders arrive by call, text, WhatsApp, and website, and they're hard to track in one place.
- Rushed, hand-written order-taking leads to wrong items and bad addresses.
- After-hours orders go unanswered — and that's revenue walking out the door.
How KUNI runs your front desk
Captures orders on every channel
Phone, SMS, and WhatsApp — KUNI takes the order wherever the customer reaches you, as one continuous conversation.
Confirms the items and details
KUNI reads the order back, confirms quantities and options, and captures the details — so the order is right before it's submitted.
Validates the delivery address
KUNI captures and confirms the delivery details, so orders don't get lost to a wrong or incomplete address.
Sends a confirmation
KUNI confirms the order back to the customer, so they know it landed — and your team gets a clean, ready-to-fill order.
Every channel, around the clock
KUNI takes orders 24/7 and recognizes returning customers across calls and channels, so regulars don't have to repeat themselves.
Takes a deposit — call, text, or WhatsAppComing soon
Coming soon — KUNI will send a secure Stripe checkout link for a deposit or fixed fee you set, with the money landing in your own Stripe account. Charging full order totals follows once your menu prices are connected.
Frequently asked questions
What channels can KUNI take orders on?
Phone, SMS, and WhatsApp — handled as one continuous conversation, so customers order however they prefer.
Does KUNI confirm the order before submitting it?
Yes. KUNI reads the order back, confirms quantities and options, and captures the details so the order is right before it's handed to your team.
Can KUNI capture and confirm a delivery address?
Yes. KUNI captures and confirms the delivery details so orders don't get lost to a wrong or incomplete address.
Does KUNI take orders after hours?
Always. KUNI takes orders 24/7 across phone, SMS, WhatsApp, and website, so after-hours orders are captured instead of lost.
Can KUNI take payment for the order?
Coming soon — on a call, a text, or WhatsApp, KUNI will send a secure Stripe checkout link for a deposit or fixed fee you set, with the money landing in your own Stripe account. Charging full order totals follows once your menu prices are connected.