For restaurants
An AI receptionist that answers your restaurant's phone — even at 11pm on a Saturday
During the dinner rush, the phone rings and no one can pick up — and every missed call is a missed reservation or takeout order. KUNI answers every call, text, and WhatsApp message, takes reservations and orders, and handles the routine questions, so the front of house can focus on the room.
Sound familiar?
- The phone rings off the hook at peak hours and there's no one free to answer it.
- Reservation calls go to voicemail — so the guest just books the restaurant down the street.
- Staff lose time answering the same "are you open? what are your hours? where are you?" calls.
- Takeout and after-hours calls go unanswered, and those orders simply disappear.
How KUNI runs your front desk
Takes reservations and changes
KUNI books, confirms, and modifies reservations in a natural conversation, and confirms the details by text or email — without tying up a host.
Takes takeout & phone orders
KUNI captures the order item by item, confirms it back, and hands it off ready for your kitchen — by phone, SMS, or WhatsApp.
Answers hours, menu & directions
KUNI answers from your restaurant's own knowledge base — hours, menu questions, parking, and directions — so callers get a real answer instead of a callback.
Every channel, around the clock
Phone, SMS, and WhatsApp as one conversation, 24/7 — even at 11pm on a Saturday. KUNI recognizes regulars across calls and channels.
Never drops a busy-night call
When the line is busy and the room is full, KUNI is the host who always picks up — so peak hours stop costing you covers.
Takes payment on the callComing soon
Coming soon — KUNI will text a secure Stripe checkout link for a deposit or prepaid order, with the money landing in your own Stripe account.
Frequently asked questions
Can KUNI take and change reservations?
Yes. KUNI books, confirms, and modifies reservations in a natural conversation and confirms the details by text or email — no host required.
Can KUNI take takeout or phone orders?
Yes. KUNI captures the order item by item, confirms it back to the caller, and hands it off ready for your kitchen — by phone, SMS, or WhatsApp.
Can KUNI answer menu, hours, and directions questions?
Yes. KUNI answers from your restaurant's own knowledge base — hours, menu, parking, and directions — so callers get an immediate answer.
Does KUNI answer after hours and during the dinner rush?
Always. KUNI answers 24/7 across phone, SMS, and WhatsApp, so busy-night and after-hours calls are handled instead of going to voicemail.
Can guests reach KUNI by text or WhatsApp?
Yes. Phone, SMS, and WhatsApp are handled as one continuous conversation, and KUNI recognizes returning guests across all of them.